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Title / Demonstrate knowledge of teamwork and its importance within a workplace
Level / 3 / Credits / 3
Purpose / People credited with this unit standard are able to demonstrate knowledge of teamwork and its importance within a workplace.
Classification / Business Operations and Development > People Development and Coordination
Available grade / Achieved
Explanatory notes
1Definitions
Team refers to a group of two or more people, one of whom has formal authority to act as leader, working to achieve a common workplace goal or objective, with the group having collective responsibility for the outcome.
Teamwork is the joint action by a team to complete a given task.
Team fit is the ability to work well with a team of people who may have diverse personalities and cultural backgrounds; to operate within organisational norms of behaviour, manners, dress and language; and show respect for differing systems of belief in a workplace.
Work team is a team of employees that combine different skills and talents to work without the usual managerial supervision toward a common purpose or goal.
Forming, storming, norming, and performing are terms used in the team development model proposed by: B Tuckman, ‘Developmental sequence in small groups’ (1965) Psychological Bulletin, 636, 384-399.
2Candidates must be supervised during assessment against this unit standard.
Outcomes and evidence requirements
Outcome 1
Demonstrate knowledge of teamwork and its importance within a workplace.
Evidence requirements
1.1Different types of work teams are identified in accordance with the operations of a workplace.
Rangeevidence is required for a minimum of two different types of work team.
1.2Teamwork is identified that can contribute to the achievement of an individual’s objectives in the workplace.
Rangeevidence is required for a minimum of two different work roles and objectives.
1.3Teamwork is identified that can contribute to the achievement of organisational objectives.
1.4Potential consequences of dysfunctional teams are identified.
Rangeevidence is required for a minimum of two potential consequences.
1.5The stages of team development are described.
Rangemay include but not limited to – forming, storming, norming, and performing.
1.6Team fit is identified in terms of attributes, attitudes, and communication styles in a workplace setting.
Replacement information / This unit standard and unit standard 24875 have been replaced by unit standard 27563.This unit standard is expiring. Assessment against the standard must take place by the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process / Version / Date / Last Date for AssessmentRegistration / 1 / 23 April 2008 / 31 December 2018
Review / 2 / 17 November 2011 / 31 December 2018
Rollover / 3 / 15 August 2013 / 31 December 2018
Consent and Moderation Requirements (CMR) reference / 0113
This CMR can be accessed at
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
NZQA National Qualifications Services.SSB Code 130301 / New Zealand Qualifications Authority 2019