Arnold Liwanag

23 Feeney Ave, Toronto, ON, Canada M1B 4N3

416.283.8911

Objective

To help create successful applications through applying and integrating usability measures into the product development cycle.

Technical Skills

Languages: / HTML, DHTML, PML, JavaScript, C, C++
Platforms: / Windows, Mac, Unix
Statistical Packages: / Statistica, SPSS, SAS, MatLab
Graphic Programs: / Adobe Photoshop, Adobe Illustrator, Adobe Premier, Macromedia Flash
Other: / FlexEd, WsFTP, Telnet, GhostScript, WinZip, emacs

Work Experience

1996 - Present / Devlin Applied Design: 185 Frederick St., Ground 100, Toronto, ON
Usability Director (GUI Guru)
Key Activities:
  • Responsible for starting and developing Devlin Usability Labs
  • Primary lead on usability projects for various internal and external projects
  • Developed and maintained client relationships
  • Played key role in developing PR campaign for Devlin Usability Labs
  • Responsible for educating support departments and potential clients on the basic principles of usability
  • Played key role in numerous sales pitches to potential clients, which includeddelivering sales presentations and writing proposals
  • Acted as Account Manager for various clients
Selected Usability Projects:
  • Manulife Financial: User Study on Extranet Application
  • FedEx Canada: User Study on Windows-based Application
  • FedEx US: User Study on Corporate Web Site
  • Canadian Health Network (Health Canada): User Study on Web Site
  • Toronto Public Library: Consultation for Web Site
  • PhoneFree: Consultation for Corporate Web Site
  • MAC Cosmetics: Consultation for Corporate Web Site

Seminars/Conferences

1999: /
  • Prototyping and User Interface Design in the Real World - Communication and Information Technology Ontario (CITO)/TorCHI
  • Usability and Online Retailing - Association of Internet Marketing & Sales
  • Online to Profit - Strategy Magazine

1998: /
  • Communications for a Converging World, Symposium '98 - Alliance Graphique Internationale
  • Neural Networks & Related Learning Algorithms - CITO
  • Successful Strategies for Selling Usability - CITO/TorCHI
  • E-Commerce Fastrack Workshop - CITO
  • Center for Advanced Studies Conference '98 - IBM

1997: /
  • The 19th Annual Conference of the Cognitive Science Society, Palo Alto, California - Cognitive Science Society
  • Model-Driven User Interface Design: A Usage-Centered Approach - CITO

Education

1996 - Present / McMaster University
MSc. Candidate, Psychology / Full Scholarship
Research topic: Neural network modeling applied to artificial intelligence
1992 - 1996 / York University
BSc., Specialized Honors, Psychology / Entrance Scholarship
94/95 Dean's Honor List

Publications

Liwanag, A. & Becker, S. (1997) "Improving Associative Memory Capacity: One-Shot Learning in Multilayer Hopfield Networks". In M.G. Shafto & P. Langley, Proceedings of the 19th Annual Conference of the Cognitive Science Society, 442-447. New Jersey: Lawrence Earlbaum and Associates.

Teaching Experience

Served as Teaching Assistant at McMaster University for the following undergraduate courses:

  • Laboratory in Human Cognition
  • Human Memory
  • Models in Brain and Cognitive Sciences
  • Neural Computation

Graduate Courses

Psychology /
  • Contemporary Problems in Psychology
  • Multivariate Statistics

Electrical Engineering /
  • Neural Networks
  • Pattern Recognition

Awards

  • McMaster Graduate Scholarship (full scholarship)
  • 94-95 Dean's Honor List
  • York University Entrance Scholarship (full scholarship)

Memberships

  • Usability Professionals Association (UPA):
  • Toronto Chapter of the Computer-Human Interaction (TorCHI):
  • Communications & Information Technology Ontario (CITO):
  • Interactive Multimedia Arts & Technologies Association (IMAT):

Interests

Dragon Boat Racing, Volleyball, Disk Jockeying, Ballroom Dancing

References

Available upon request