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Title / Describe techniques used on a wood manufacturing worksite to monitor and control product quality
Level / 3 / Credits / 8
Purpose / People credited with this unit standard are able to: describe information systems in use in a wood manufacturing operation; describe techniques used to monitor and control process variability on a specified wood manufacturing worksite; anddemonstrate techniques and processes used to identify and troubleshoot wood manufacturing production problems.
Classification / Wood Manufacturing - Generic Skills > Wood Manufacturing Foundation Skills
Available grade / Achieved
Explanatory notes
1All evidence requirements and outcomes must be assessed against the standards in the reference text: Level 3 Wood Manufacturing Core Skills Course Student Guide, published by Competenz and available from Competenz at or Competenz, PO Box 9005, Newmarket, Auckland 1149.
2Definitions
KPIs (key performance indicators) are financial and non-financial measures used to help an organisation define and evaluate how successful it is, typically in terms of making progress towards its long-term organisational goals.
Wood manufacturing operation refers to any operation or organisation involved in the conversion of any wood materials to saleable products.
Worksite policies and procedures refer to documented policies and to documented or other directions provided to staff. These include, but are not limited to, ways of managing health and safety, environmental considerations, quality, and production, and must conform to legislation. Examples include standard operating procedures, company health and safety plans, on-site briefings, and supervisor’s instructions.
Outcomes and evidence requirements
Outcome 1
Describe information systems in use in a wood manufacturing operation.
Evidence requirements
1.1The importance of maintaining good information systems in a wood manufacturing operation is explained.
Rangeinformation collection, storage, analysis, reporting.
1.2Information collected in a specified wood manufacturing operation is identified, and the purpose for collecting the information is explained.
Rangetwo of – quality, production or process.
1.3Techniques used to communicate product specifications are described and worksite examples are given.
Rangetechniques may include but are not limited to – job cards, worksite instructions, product sheets, product specifications, customer specifications, industry specifications, national standards, international standards;
evidence of at least two is required.
1.4Production KPIs are explained and an example of how the candidate or candidate’s team have contributed to achieving these KPIs is given.
Rangefour of – reduce waste, increase productivity, decrease production costs, decrease quality costs, minimise delays.
Outcome 2
Describe techniques used to monitor and control process variability on a specified wood manufacturing worksite.
Evidence requirements
2.1The term ‘process variability’ is defined in terms of a specified wood manufacturing operation.
2.2Equipment used to measure product variation is identified for a specified wood manufacturing worksite.
Rangeequipment may include but is not limited to – vernier calipers, rulers, gauges, moisture meters, scales, tally rods, scanners, density meters, sensors, measuring cylinders, time piece;
evidence of at least three is required.
2.3The purpose for calibrating worksite measuring devices is explained in accordance with worksite policies and procedures.
2.4The concept of ‘measurement error’ is described in accordance with the reference text.
Outcome 3
Demonstrate techniques and processes used to identify and troubleshoot wood manufacturing production problems.
Evidence requirements
3.1Techniques for the analysis of variability are identified and an example of each is calculated.
Rangetechniques include – mean, range, upper control limit, lower control limit, acceptable variation.
3.2Techniques for displaying process variability data, in a specified wood manufacturing worksite, are applied and interpreted.
Rangetechniques include – data table, bar chart, run chart, control chart.
3.3Actions to reduce process variability in a wood manufacturing operation are described.
Rangeactions include – monitoring raw or input materials, operation and control of processing equipment, observations of process by operator, analysis of production run data.
3.4Process steps used to investigate wood manufacturing production problems are identified.
Planned review date / 31 December 2015Status information and last date for assessment for superseded versions
Process / Version / Date / Last Date for AssessmentRegistration / 1 / 18 December 2006 / 31 December 2012
Revision / 2 / 18 September 2009 / 31 December 2012
Review / 3 / 15 April 2011 / N/A
Consent and Moderation Requirements (CMR) reference / 0173
This CMR can be accessed at
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMRs). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
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CompetenzSSB Code 101571 / New Zealand Qualifications Authority 2018