NZQA Expiring unit standard / 21234 version 5
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Title / Awhi and manaaki people in a whare kai
Level / 2 / Credits / 2
Purpose / This unit standard is intended for people who are ringa wera for a whare kai – those who, as and when needed, undertake a range of activities in a whare kai in accordance with the application of tikanga for that marae.
People credited with this unit standard are able to awhi and manaaki manuhiri and whānau in a whare kai.
Classification / Marae Catering > Tikanga in Whare Kai
Available grade / Achieved

Explanatory notes

1Performance of the elements of this unit standard must conform with the application of tikanga for the marae in which assessment is undertaken. All performances must accord with the practice of manaakitanga on the marae.

2Evidence must be presented from within the context of a whare kai for either organised and/or impromptu events or unexpected arrivals.

3For the purposes of this unit standard, manuhiri is intended to reflect those people being served in a whare kai, and whānau is intended to reflect those providing service.

Outcomes and evidence requirements

Outcome 1

Awhi and manaaki manuhiri in a whare kai.

Evidence requirements

1.1Manuhiri are greeted with warmth and caring.

1.2Manuhiri are offered service as soon as a need arises and/or in accordance with the sequence of events of activities at the time.

1.3Manuhiri are directed to other people or places as appropriate to the need being presented.

1.4The comfort of manuhiri is attended to within the limits of authority that apply, and the availability of resources. Any needs not able to be attended to directly are referred to another of authority within the whare kai.

Outcome 2

Awhi and manaaki whānau in a whare kai.

Evidence requirements

2.1Assistance is given to others where own role and responsibilities are not unduly compromised.

2.2Communication with others and actions support the whanaungatanga of the whare kai.

Replacement information / This unit standard was replaced by unit standard 27509.

This unit standard is expiring. Assessment against the standard must take place by the last date for assessment set out below.

Status information and last date for assessment for superseded versions

Process / Version / Date / Last Date for Assessment
Registration / 1 / 21 March 2005 / 31 December 2015
Rollover / 2 / 16 October 2009 / 31 December 2015
Review / 3 / 21 July 2011 / 31 December 2015
Rollover / 4 / 16 July 2015 / 31 December 2018
Rollover / 5 / 26 July 2018 / 31 December 2019
Consent and Moderation Requirements (CMR) reference / 0226

This CMR can be accessed at

Please note

Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.

Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards.

Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.

Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.

NZQA Māori Qualifications Services
SSB Code 194 / New Zealand Qualifications Authority 2018