OHIO DEPARTMENT OF TRANSPORTATION

New Freedom Outcome Measures

Grantee: ___Horizons of Tuscarawas and Carroll Counties, Incorporated and Tuscarawas County Senior Center

Contract #: __NF-4079-038-111

Time Period for This Report: From: September 1, 2011 To: September 30, 2011

1.  Number of one-way passenger trips:

New Freedom Project Data Only - Horizons / Current Month – Horizons / Year To Date – Horizons
Total One-Way Passenger Trips / 2609 / 16984
Number of One-Way Trips for Target Population / 1538 / 9645

*YTD count restarted 1/1/11

New Freedom Project Data Only – Senior Ctr / Current Month – Senior Center / Year To Date – Senior Center
Total One-Way Passenger Trips / 194 / 1518
Number of One-Way Trips for Target Population / 149 / 852
Combined Total for Both Agencies / Current Month – / Year To Date –
Total One-Way Passenger Trips / 2803 / 18502
Number of One-Way Trips for Target Population / 1647 / 10497

Methodology used to collect trip data:

We use spreadsheets that are updated daily to collect passenger information and for fare collection tracking. We also keep hard copies (paper files) containing the same information. We have also created a statistics sheet, used by the three agencies to use as a quick reference. The above data is collected from these materials.

2.  Outcome Measures:

Required Outcomes – Primary Goals / Deliverable / Progress
Services provided that impact availability of transportation services for individuals with disabilities. / ·  Horizons and Senior Center are continuing to meet and coordinate to discuss and evaluate our services, progress, transportation issues and challenges. At the meetings we discuss how to resolve our issues so we can better serve the target population.
·  Horizons and Senior Center meet the demands of transportation requests from clients with a disability / ·  Horizons, SEA and Senior Center met once this month with Society for Equal Access and the Tuscarawas County Senior Center to evaluate our services and work out problems.
·  Senior Center has made third wheelchair van available on an as-needed basis
Additions or changes to environmental infrastructure (transp. Facilities, side walks, etc.) technology (radios, computer software, etc.) and additional accessible vehicles. / ·  Horizons - additional expense of seven (7) new cell phones for each new van, used to protect passenger confidentiality due to HIPPA laws. Existing radios improve communication, and phones allow dispatch/drivers to protect passenger information.
·  Senior Center - apply for Specialized ODOT grant for new modified vehicles / ·  Horizons - Radios have already expanded communication capabilities between drivers and dispatchers and have certainly allowed for a great deal of growth within Horizons and New Freedom transportation. Cell phones protect consumer confidentiality.
·  Senior Center - submitted 2011 Specialized grant for 4 new vehicles on Jan. 28, 2011
·  Senior Center - Received to date 3 modified vehicles from the 2010 specialized grant
Local Outcomes / Deliverable / Progress
·  Horizons and Senior Center - Providing additional transportation to those who may otherwise be unable to travel
·  Horizons and Senior Center - Increase efficiencies of coordinated transportation in the County & increase community awareness among non-users
·  Senior Center - Generate $1000 in fund raising to support New Freedom transportation program / ·  Horizons and Senior Center - We are able to take people to their desired destinations
·  Horizons and Senior Center - Increase number of Brokered Trips
·  Serve 300 new clients (combined)
·  Senior Center - Currently planning fund raiser / ·  Horizons and Senior Center - There is less duplication of services and more of the target population is being served.
·  Brokered Trips for August is 76 (combined)/YTD is 575
·  YTD new riders is 408 (combined)
·  Senior Center - Goal for local match money 2011 has been met – Senior Center conducted solicitation fund drive to support Mobility Manager grant. Raised over $1000 YTD.

3. Have there been any service changes during this reporting period? If so, please describe. (Remember that service not covered in the originally-approved scope required ODOT approval before the change is implemented).

Horizons has expanded our hours to begin transportation at 7 am to allow more community members to travel to work earlier.

4. What marketing efforts have been implemented during this reporting period? Please include the number of audiences which have been targeted e.g. Chamber meetings, rotary meetings, etc. Please provide copies of any printed materials regarding your New Freedom project.

·  Horizons - 200 Tusctransit flyers to HARCATUS, a Tri-County Community Action agency designed to combat poverty

·  Horizons - 100 Tusctransit flyers to New Pointe Church, a church serving 2500 + community members

·  Senior Center - 200 Tusctransit Flyers and handouts to the community at the Tuscarawas County Fair Booth attended by Mobility Manager

·  Horizons – 200 Flyers and 200 Fly Swatters with Horizons and TuscTransit logo imprint were distributed at Horizons Tuscarawas County Fair Booth attended by Horizons employees.

·  Senior Center & Horizons - Additional 5,000 transportation fliers were printed