BodyWorkzCMS PT Trainer Test

NAME:
DATE:
INSTRUCTOR:
GRADE:
  1. After hiring a new trainer what are the 6crucial things a manager should review and do to get the trainer off to a good start using the BodyWorkzCMS software?

1.

2.

3.

4.

5.

6.

2. Where do you enter employee information, permissions, payroll and employee monthly sales goal?

  1. File cabinet
  2. To General manager
  3. In the BodyWorkzCMS software
  4. Leave in Trainer’s manual

3. To maximize your opportunity to schedule FCs and build your business, how many months ahead should you block out your time in the web scheduler?

  1. 7
  2. 3
  3. Whenever is necessary
  4. 2

4. Can a trainer access the BW software from home?

  • Yes
  • No

5. What color does a fitness consultation show up as in the web scheduler?

  1. Pink
  2. Green
  3. Blue
  4. Yellow

6. Why is it important to review your schedule with the membership sales staff?

a. Scheduling FC’s.

b. Lunch breaks

c. Messages

d. Times you workout

7. What should happen every time a membership prospect joins the gym?

  1. Sale
  2. Name game
  3. Set Up Fitness Consultation immediately
  4. None of the above

8. When your health club sells 100 memberships you should have 100 ____.

  1. Fitness Consultation handouts
  2. Phone numbers
  3. Prospects
  4. Sales

9. When setting up the new member for a FC do we go to the web scheduler 1st?

  • Yes
  • No

10. Why?

11. What should you recommend a client use for his/herCustomer ID and Pin when logging in?

a. Initial of club and last 4 digits of cell phone

b.Last 4 digits of the license number

c. Last 4 digits of phone number

  1. 4 random numbers

12. When do you document the PT prospect’s specific fitness goal and weak area of fitness?

  1. When you sell the prospect a PT program
  2. When you don’t sell the prospect a PT program
  3. A and B
  4. Only if they are strong lead

13. Hot prospects should be followed up consistently every:

  1. 3 months, 6 months and 1year
  2. 30, 60 and 90 days
  3. Week
  4. 24 hrs

14. When converting to client how many PT agreements do you print?

  1. Two, one for client one for club
  2. Three one for client /one for the club/ one for you
  3. One for the club
  4. Never

15. If resigning a PT client what tab do we go to?

  1. New Client
  2. Client profile tab
  3. Prospect
  4. Report

16. Where do you put the PT agreement when complete?

17. What is the first thing we ask a client before we proceed to train them?

18. Is there ever a time when you should log in a PT client?

  1. No
  2. Yes

19. Why?

20. The Daily Sessions tabshould be checked at the end of the day against the web scheduler. If a client neglected to ‘log in’ what should you do?

  1. Call the client to come back in
  2. Tell a manager
  3. Session override
  4. a and c

21. An assessmentshould be how often?

  1. At least once a year
  2. 2x’s a years
  3. Every 5 weeks
  4. Every 2 months

22. At the end of the month and mid month what report do you review to see what to focus on to hit you monthly trainer sales quota compared to Club Vitals?

  1. Trainer renewal potential
  2. Session Log by trainer
  3. Trainer client
  4. Trainer monthly performance

Passing is higher than an 85% otherwise needs to retake:

Trainer Introduction to PT Software-Quiz Answer Key

1.

1. Print Manual

2. Watch videos

3. Listen to podcast

4. Sit with manager

5. Sign for a webinar

6. Quiz Need all 6correct 17 points

2. c. In the BodyWorkzCMS software 3 points

3. b.3 3 points

4. Yes 3 points

5. d. Yellow 3 points

6. a. Scheduling FC’s. 3points

7. c. Set Up Fitness Consultation immediately 3 points

8. c. Prospects 3 points

9. Yes 3 points

10. See the availability of trainers 3 points

11. a. Initial of club and last 4 digits of cell phone 3 points

12. c. A and B 3 points

13. b. 30, 60 and 90 days 3 points

14. a. two one for client one for club 3 points

15. b. Client profile tab 3 points

16. PT Review Box or Manager box 3points

17. Did you sign in yet? 3points

18. No 3points

19. If a client does sign themselves in we need comment 3points

20. c. b and d 3points

21. Every 5 weeks 3points

22. Trainer monthly performance 3points

Total 100 points

BodyWorkzCMS © 2003 All Rights ReservedCONFIDENTIAL and PROPRIETARY