1815 Cypress Trail, Las Vegas, NV89108 * (702) 493-2060 *

Crystal D. Smith

1815 Cypress Trail, Las Vegas, NV89108 * (702) 493-2060 *

EXPERIENCE:

GOOD SHEPHERD HEALTHCARE, Las Vegas, NV, #(702) 210-8180 - A multi-location Comprehensive Outpatient Rehabilitation Facility specializing in Cardiac Rehab and Physical Therapy.

Administrative Assistant(Admissions Department & Front Office) (March 2004-December 2010)

* Data entry *Insurance verification to include prior authorization requests & extensions

*Medical record requests * Assisted with inputting billing payments, co-pay collections & balancing * Receptionist duties to include customer service as a greeter, answer multiple phone lines & transfer to extensions, schedule patients and make arrangements with drivers for transportation if necessary, activate/discharge patients, patient follow up & call backs with kept notation of communication, create patient record charts, type memos & letters for Supervisors, mail letters & education packets to patients.

September 2009- July 2010

DESERTSPRINGSHOSPITAL, Las Vegas, NV, #(702) 733-8800

Cardiac Rehab Intake Coordinator (September 2009- July 2010)

* In co ordinance with Cardiac Operative Schedule, PTCA Schedule, and Stent Placement Face sheets, Created a Daily Schedule of patients including reviewing medical history for Cardiac Nurse to educate.

* Accompanied Nurse on patient visits to answer questions regarding admissions process.

* Maintained Excel spreadsheet with patient status in hospital, when seen by Nurse and when referral from Doctor was received.

* Compiled each patient’s demographics, medical records to include Operative Report, Discharge Summery and referral in order to enter into database and begin admissions process.

ACCOMPLISHMENTS:

* Created and maintained numerous Excel Spreadsheets including a Prior Authorization Log for better tracking of patient’s insurance approved visits and expiration date.

* Organized a filing system for more efficient access to patient information and status.

* Created a “How To” manual for data entry and insurance verification department to efficiently train new employees.

SKILLS:

Types 60 wpm

Ability to multi task and meet challenging deadlines

Detail oriented and highly organized

Medisoft Professional, Medisoft Office Hours, Microsoft Office Excel, Microsoft Office Word

Opus Healthcare Solutions

Advanced computer knowledge

Copier, Fax, Scanner

References:

Della Riolo (702) 306-6613Supervisor- Good Shepherd Healthcare

1108 Iolite Ct.

Las Vegas, NV89011

Shelley Barnes (702) 542-4914Co-Worker- Good Shepherd Healthcare

1219 Sweet Orange St.

Las Vegas, NV89142

Rebecca Lassiter (702) 539-6729Administrative Assistant-DesertSpringsHospital

3901 Stewert Ave.

#23 Las Vegas, NV89110

Kerry McGee Botes (702) 858-9087Friend

5249 Sawyer Ave.

Las Vegas, NV89108