12469 Carlos Bombach, El Paso, TX 79938

Juan M. Aldana

• Home (915)920-1471• Alternate Phone (915)355-7350

Summary of Qualifications:

Background encompasses extensive professional experience in Food Service Managementin the following key positions of responsibility: General Manager; Kitchen Manager, Assistant Manager; food preparation.
Strengths:Proven leadership/managerial abilities (able to motivate personnel to reach desired objectives and goals); excellent communication/interpersonal skills (able to develop positive relationships with customers and employees); highly skilled at problem identification/problem resolution; results-oriented.
Hospitality & Culinary Management
Front- & Back-of-House Operations
Budgeting & Cost Controls
Teambuilding/Training/Supervision
Safety/Sanitation/Quality Controls
Vendor/Inventory Management
Payroll Management

EXPERIENCE

Famous Dave’s, El Paso, Texas- November 2013 to April 2014

Kitchen Manager

Supervised entire service staff, conducted pre-meal meetings with dining room and kitchen employees, and planned room setup based upon anticipated guest count and client needs
Investigated and resolved food quality and service complaints
Ordered food and supplies, maintained inventory controls, and supervised kitchen operations.
Checked for safety and sanitation issues
Accounted weekly inventory. Presented food and labor cost analyses. Created and maintained food and labor statements on a daily, weekly, and monthly basis
Cooked on both hot and cold sides of cook lines.
Investigated and resolved food quality and service complaints
Managed the restaurant’s sanitation and cleanliness as per restaurant and state regulations
Ensured compliance with all local, state, and federal laws, regulations and guidelines

BCS Entertainment, El Paso, Texas- June 2013 to November 2013

Kitchen Manager

Coordinate efforts of the front end with the kitchen
Ensure food quality and quantity
Monitor food waste and manage inventory levels
Ensure kitchen sanitization and hygiene procedures
Manage kitchen equipment in terms of cleanliness and maintenance
Ensure appropriate staffing and schedules
Ensured compliance with all local, state, and federal laws, regulations and guideline

Villa Pizza, Phoenix, Arizona- January 2013 to April 2013

Co-Manager

Estimated the daily food consumption and placed orders with suppliers accordingly

Handled day-to-day operations including supervision, scheduling of employees, training, placed weekly food orders, and maintained food and labor control.
Worked with the second managerincrease the site profits.
Performed other duties as assigned.
Managed all activities within the kitchen
Directed activities and performance of associates on a shift by shift basis
Maintained the highest level of food safety and quality
Ensured compliance with all local, state, and federal laws, regulations and guidelines

Pizza Hut, El Paso, Texas- February 1994 to December 2012

General Manager

Managed all aspects of food service operations
Hired, trained, motivated, supervised, evaluated, scheduled and separated employees
Oversaw inventory control, merchandise and food ordering, food sanitation and quality control of food products
Managed standardized recipes, specifications, preparation policies, and portion sizesManaged standardized recipes, specifications, preparation policies, and portion sizes
Maintained excellent customer service by stressing "the customer comes first" in all weekly employee meetings
Maintained food and labor costs to a minimum to optimize the restaurant profits.
Ensured compliance with all local, state, and federal laws, regulations and guidelines
Analyzed systems and procedures for continuous improvement
Evaluated and maintained kitchen equipment
Promoted from cook to Assistant Manager, then to General Manager based on consistent exemplary job performance

EDUCATION

G.E.D, 2001- El Paso, Texas.

LANGUAGES: Spanish: Proficient – Can read, write and, speak.

REFERENCES: Available upon request