11:15 am-12:45 pmFriday, October 25, 2013

101: 21st Century Technology Centers of Tomorrow; trends in technology and how to advance your center More so than ever before, technology is driving how all businesses, including child care, operate and remain competitive. Centers, classrooms and parents are evolving into a new era where paper and snail mail have been replaced with digital systems and interactive communication options. Not only are parents coming to expect a certain level of communication from their center, but the health of centers in terms of budget and operations is also evolving. The successful centers and classrooms of the future will be those that understand how to take advantage of technology that can help them streamline their operations, increase enrollment, develop staff and retain families all while saving time and money to improve their center. (JessicaJohnsen, ChildCareCRM)

102: Health Care Reform Health Care Reform: A simplified explanation of changes in health care. What employers and individuals need to know for 2014. (RalphWhitehurst, Whitehurst Strategic Partners)

103: An Investigation? Don't Panic! DCDEE investigations, what to do, what to expect, etc. (SteveMeckler, Shumaker, Loop & Kendrick, Attorney-at-law)

104: Double Your Inquiries: What's Working Now to Attract More Families to Your Program (REPEATED in #504)Learn the latest strategies for how to dramatically grow the amount of leads flowing into your child care program. Kris Murray will share what's working based on actual case studies of her child care clients around the country. Participants will also learn how to attract more "ideal" clients to their program and retain them longer. (KrisMurray, Child Care Marketing Solutions)

2:15 pm – 3:45 pm Friday, October 25, 2013

201: Owner/Director's Forum: Using Online Resources to Prepare for the Assessment Process During this interactive session, childcare center administration will sample several NCRLAP online training resources such as videos, small group activities, and worksheets to learn more about using these resources to facilitate discussion during staff meetings and promote overall program quality enhancement. (NicoleWyrick McCaskill, NCRLAP)

202: Family Business-Title TBD All businesses face challenges, but family child care businesses face a unique set of challenges. As a former attorney in private practice who has also served as an executive in my family’s construction firm, I am passionate about helping other families who own businesses find solutions. This session will provide practical tips to improve communication within your family/team and will also show how conflict can be a good thing when it’s managed instead of avoided. (TimWilliford, Consultant )

203: Happiness Happiness is like the air we breathe; we don't think about it unless it isn't there. Where do you fall on the happiness scale; moody, grouchy, or Mary Poppins? The presenter will share practical steps that we can put into place. With some minor adjustment, it will align us to be happier in our daily life. No matter where you land, come learn to be a HAPPIER person and make the people around you HAPPY! (VernonMason, Jr., WEE SCHOOL)

204: A Guide to Speech-Language Development and Intervention for Preschool Children: Ages & Stages Attendees will gain knowledge about the following: 1) The role and practice of speech-language pathology; 2) Ages & stages of speech-language development: Birth to Five; 3) Identify and understand red flags for identifying a potential speech and language disorder; 4) How to be proactive in talking with families of children about intervention services & parent choice. (MichaelaGreene, Speechenter, Inc.)

4:00 pm – 5:30 pm Friday, October, 25, 2013

301: How to create Outdoor Learning Environments for Active Play This workshop will give several examples of how to create an active outdoor learning environment for children using simple inexpensive materials. (KimDraughn, Lulu's Child Enrichment Center)

302: Program Accreditation: What Role Can It Play in NC? What is accreditation? How does it differ from what we're used to with Scales? How is it used in other states as part of the licensing standards? How could NC use it? We're hearing more talk in NC about it, so let's explore it from the perspective of two currently-used accreditation bodies, AdvancED and NAEYC. (Donna James, AdvancED andRepresentative from Ncaeyc)

303: Dealing with Sticky Situations: A Guide to Crisis Management Child care providers need to know what to do if something terrible were to happen. Managing a crisis can be a chaotic and emotionally challenging situation. While it is .impossible to anticipate every event, you can increase the likelihood of a good outcome by developing a framework for responding to crises. (MichaelSwain, Thomco, A Markel Company)

304: How to Make Better Hiring and Termination Decisions The workshop is designed to give NCLCCA members tools and advice on common missteps related to the termination process and their corresponding solutions. However, the focus or message is actually how to hire the best so as to not find yourself and the employee involved in the termination process. (Cara MiaLondino, East Coast Risk Management/Keystone Insurers Group)

9:30 am – 11:00 amSaturday, October 26, 2013

401: Decoding the new North Carolina Unemployment law and E-verify requirements We will review the changes to NC unemployment law and benefits and the impact on your business. As a bonus, we will also review the requirements of E-Verify that impacted most North Carolina employers as of July 1, 2013. (SusanBarbee, Light Offshore/RPG Solutions)

402: The Five Languages of Love This workshop is based on the book by Dr. Gary Chapman and Ross Campbell, M.D. Parents and caregiver’s communication skills with children will be enhanced by information obtained from this presentation. Every child has a primary love language and when parents and caregivers understand a child’s love language then learning, discipline, and even management of strong emotions like anger will flow easier. (LorrieCrawley, New Beginnings/Nu-image Coaching)

403: Sailing through Personality Types Are you a Battle Ship, Cruise Ship, Sailboat or Submarine? Clarity is a rarity. You may have sent the message but the crucial question is, was it received? 75% of a group doesn’t think like you and a quarter of which thinks the exact opposite. Come see WHY (ThomasDismukes, Stories That Tell Enterprises)

404: Stressed for Success Stress in an inevitable fact of life. How we define and manage stress is paramount to our sense of success and well-being. Explore a variety of sources, symptoms and strategies for maximizing the power of this internal energy source. (GailOstrishko, Soular Power)

405: Vendor Connections Connect the dots with the exhibitors on your final day with them and see if you can scoop up some special deals! (ExhibitHall)

12:45 pm – 2:00 pmSaturday, October 26, 2013

501: Legislative Lessons: Past, Present & Future Two key members of the NCLCCA legislative team will share some lessons learned throughout the 2013 legislative session, offer insight into what might be ahead during the 2014 session, and identify some key focus areas for us to address moving forward. (Sherry Melton andKen Melton, Ken Melton & Associates)

502: Reflective Learning Environments: How Documentation Helps Children Learn This workshop will follow a preschool project from beginning to end. Content will focus on the teacher's responsibility to follow children's interests and create a reflective learning environment while meeting the NC standards for learning. (JessicaCarter, Generations Developmental Day Center)

503: Have you lost your KEYS...the key to retention of quality employees There are many substantial ways to keep good teachers in your classrooms. Prevent teacher turn-over and build your team with our keys. (IsabelTaylor, Bell's School, for people under six)

504: Double Your Inquiries: What's Working Now to Attract More Families to Your Program (REPEAT from #104)Learn the latest strategies for how to dramatically grow the amount of leads flowing into your child care program. Kris Murray will share what's working based on actual case studies of her child care clients around the country. Participants will also learn how to attract more "ideal" clients to their program and retain them longer. (KrisMurray, Child Care Marketing Solutions)

2:15 pm – 3:30 pmSaturday, October 26, 2013

602: Teacher as Detective: Digging Deep to Find the Roots of Challenging Behavior Many early educators are struggling with the issue of behavior management and are looking for that magical solution that will make all behavior problems disappear. Research tells us the power to guide behavior is not in a teacher's reaction to the issue, but in how a teacher proactively meets children's social-emotional needs. This session will help teachers look beyond the behavior to find the unmet social-emotional need that is at the root and to adapt their environments, interactions, and experiences to meet children's foundational needs to lessen challenging behaviors. (MichelleSalcedo, The Sunshine House)

603: If I Knew Then What I Know Now: Sharing Experiences in Child Care Management Participants will be able to network and share experiences in managing crises, people, and customers and hear new ideas about dealing with the daily operation of running a child care center. (LaraSiffer, Child Care Business Solutions)

604: Sid the Science Kid Learn how to engage children in discovery, exploration, and observation as you promote a "climate of curiosity" through budget-friendly scientific processes that occur in everyday life. Sid the Science Kid is a PBS Kids program designed to promote learning for children, ages 3-6, and the adults who care for them. Sid takes advantage of children's instinctive desire to figure out the world. (AngelaWilson-Newsome, Ark of Safety Preschool, Inc. / UNC-TV)