1. Project Charter
Revision History
Date / Ver. / Author / Addition/Alteration13/07/17 / 1.1.1 / Jake Ward / 1.1 – company information
5/08/17 / 1.1.2 / Yasin Çakar / 1.2 – stakeholder analysis
5/08/17 / 1.1.3 / Benedict Noh / 1.3 – communication strategy
6/08/17 / 1.1.4 / Luke Nicholls / 1.1 – project description, objectives/success criteria
1.3 – communication strategy, taking very high-level information provided by Benedict, and formatting into tables as well as providing more detailed information that accurately refers to the earlier completed stakeholder analysis
formatting/editing
1.1 Company Information
Project Title: Biometric Identification System
Project Manager: Luke Nicholls
Company Name: DataCloud Consulting
Team Members: Luke Nicholls, Jake Ward, Rakesh Piryani, Yasin Çakar and Benedict Noh.
Business Experience: DataCloud Consulting is an Australian owned business, with headquarters situated in Queensland’s capital Brisbane. We have been in operation within Australia for 25 years, and internationally in the Asia-Pacific region for 11 years.
Recent projects include:
• IT Service Transformation for Goldman Sachs Australia in 2004
• Database implementation for Queensland Department of Health in 2009
• System re-design for Nine Entertainment Co. and Fairfax Media on 2012
• Analysis system implementation for Singapore Airlines in 2016
Other services provided:
● Data Analytics Software Management
● Hardware procurement Management
● ICT Modernisation & Change Management
● Staff Specialty Training Services
Affiliates:
● International Project Management Association (IPMA)
● Project Management Institute (PMI)
● Project Management Alliance Company (PMA)
● The International Association of Project and Program (IAPPM)
Project Description: Following the expiry of their current contract with Safran Morpho, Crimtac require a newly developed biometrical analysis & identification system, capable of all functions of the current NAFIS, as well as added functionality for facial recognition. The system should also be open to expansion, allowing additional software packages to be installed allowing further modes of biometric analysis. This project is to be completed within a year or prior to the existing arrangement with Morpho ending.
Scope:
Setup a suitable storage and server system to host a state of the art biometrical analysis system / A storage system involving rack mounted hard disks is installed capable of hosting millions of instances of biometrical data.A server capable of handling a large number of requests at anyone time (viewing, comparing and uploading data) / Project Manager, CrimTrac, End Users
Develop a suitable software solution equip with an accessible user interface capable of managing biometric data of the following categories:
- print data (finger, palm, foot)
- facial recognition
Application should also be open to the addition of more biometric data mediums. / Software fulfilling the outlined requirements is developed, integrated, and tested with the hardware system.
Biometric data should be formatted as a pre-approved file type. / Project Manager, CrimTrac, Development Team, End Users
Time:
A new contract should be established prior to complete implementation of the system. / Contract & all required licensing documents are complete before implementation of system / Project Manager, CrimTrac, ACC
Cost:
Approach: Our approach to this project will be based upon the spiral SDLC. This is attributed to the overall size of the project, and a strong need for prototyping to ensure the quality of the product delivered. Access to the data stored by the system would be highly restricted, and it is of the utmost importance that the solution is integrated without any security flaws or vulnerabilities.
CrimTrac
DataCloud Consulting and Affiliates
Project Team (Luke Nicholls, Jake Ward, Benedict Noh, Yasin Çakar, Rakesh Piryani)
Development Team
Australian Crime Commission
State & National Police Agencies
Start Date: On or prior to May 2017
End Date: May 2018
note: the dates provided here are reworked and do not match the tender document exactly as the previous arrangement for the NAFIS expired in May of 2017
Budget: Project Budget should not exceed 15 million AUD
Item / CostHardware (including storage and server components as well as setup by licensed personnel) / 5,000,000
Software Development (including ongoing technical support for the duration of the new contract for the system) / 3,000,000
Software Testing / 300,000
Installation / 250,000
Training (includes the formation of appropriate resources such as user guides and reference tools) / 1,000,000
Project Management / 1,500,000
ESTIMATED TOTAL / AUD $11,050,000
1.2 Stakeholder Analysis
Stakeholders Analysis KeyCode / Reference / Code / Reference
IN / Internal / St / Supporting
EX / External / H / High
Pr / Primary / M / Medium
S / Secondary / L / Low
Ld / Leading
The provided key will be used below to classify each of the listed stakeholders.
Stakeholder RegisterNo / Name / IN / EX / Project role / Contact info / Contact method / Type / Role / Priority / Expectations/ requirement
1 / Luke Nicholls / IN / Project Manager / / Email, meetings / PR / LD / H / Completion of project, within budget, on time
2 / Project management team / IN / Project Team / rakesh.piryani@ DataCloud.com.au
benedict.noh@ DataCloud.com.au
yasin.cakar@ DataCloud.com.au
jake.ward@ DataCloud.com.au / Email, meetings / SY / ST / H / Completion of project, within budget, on time
3 / CrimTrac / EX / Patron / / Email, phone, Project Reports / PR / LD / H / Project initiation, specification of product requirements and standards
4 / Development Team / EX / Developers, Programmers / / Email, meetings, VOIP communications / PR / ST / M / Project development, required functions
5 / Australian Crime Commission / EX / Regulatory Commission / / Email, meetings / S / PR / H / Regulatory Requirements
6 / 4Gen Technology / EX / Developer, Consultant / / Email, VOIP Meetings / PR / LD / M / Project execution, Technical assistance
7 / DataCloud CFO / IN / Finance / / Email, meetings / PR / LD / H / Budget
8 / DataCloud COO / IN / Monitor ,Plan & Manage / / Email, meetings / PR / LD / H / Assist PM (Research, Development)
9 / Facilities Management / IN / Maintenance / / Email, meetings / S / ST / M / Faults & updates
10 / Public Relations / IN / Maintenance / / Email, meetings / PY / ST / L / Faults and updates
11 / Public Relations / IN / PR, CCO / / Email, meetings / S / ST / L / Notified of critical updates and changes
12 / Kevin Croft / IN / Business Analyst / / Email, meetings / S / ST / M / Assist with business decisions, monitor project progress
13 / State Police Agencies
Australian Capital Territory (ACT) Policing
Queensland Police Service
New South Wales Police Force
Northern Territory Police Force
South Australia Police
Tasmania Police
Victoria Police
Western Australia Police / EX / End Users / N/A / Email / N/A / N/A / L / Product usability, info regarding training course
14 / National Agencies
Australian Federal Police (AFP)
Department of Immigration and Border Protection (DIBP) / EX / End Users / N/A / Email / N/A / N/A / L / Product usability, info regarding training course
1.3 Communication Strategy
Stakeholder / Info Required / Frequency / Methods / FormalityProject Manager / Everything: all correspondence with stakeholders / Weekly meetings with PM team, CrimTrac & ACC executives, other contact as required / In person meetings
Phone / Medium
Project Management Team / General project progress, / Weekly meetings (in person), other contact as required
/ In person meetings
Email / Low
CrimTrac / Regular updates on project progress/budget/requirements / Weekly meetings (in person), other contact as required / In person meetings
Phone / High
Development Team / Functional requirements, scheduling information / Fortnightly / Email
Phone / Medium
Australian Crime Commission / Regular updates on project progress/budget/requirements / Weekly meetings (in person), other contact as required / In-person
Phone
Email / High
DataCloud CFO / Regular updates on project progress/budget/requirements / Weekly meetings (in person), other contact as required / In person meetings
Email / Medium
DataCloud COO / Regular updates on project progress/budget/requirements / Weekly meetings (in person), other contact as required / In person meetings
Email / Medium
Facilities Management / Requirements for further development after initial project completion, as well as the relevant timeframes and budget info / As required / In person meetings
Email / Medium
Public Relations / Notified of critical changes and updates to system / As required / Email / Medium
Kevin Croft (Business Analyst) / Regular updates on project progress/budget/requirements / Fortnightly / In person meetings
Email / Medium
State Police Agencies
Australian Capital Territory (ACT) Policing
Queensland Police Service
New South Wales Police Force
Northern Territory Police Force
South Australia Police
Tasmania Police
Victoria Police
Western Australia Police / Consumer level updates on the development of the system as well as timeframes for the provided training courses / Monthly / Email
Phone / Medium
National Agencies
Australian Federal Police (AFP)
Department of Immigration and Border Protection (DIBP) / Consumer level updates on the development of the system as well as timeframes for the provided training courses / Bi-Monthly / Email
Phone / Medium
2 Project Scope Statement
Revision History
Date / Ver. / Author / Addition/Alteration20/07/17 / 1.2.1 / Luke Nicholls / Initial addition of tables for requirements and deliverables
1/08/17 / 1.2.2 / Luke Nicholls / Requirements and priority listed
4/08/17 / 1.2.3 / Luke Nicholls / Deliverables and dates listed
6/08/17 / 1.2.4 / Luke Nicholls / Editing/Formatting
28/08/17 / 1.2.5 / Luke Nicholls / Revisions and adding of an acceptance criteria section
2.1 Product Scope Description
The following details the requirements within scope for the Biometrics Identification & Analysis System. Priority for each requirement is listed as mandatory, preferred, and optional. Priority ratings will be either low, medium or high.
2.1.1 Hardware Requirements
No. / Requirement / Priority / Priority RatingR1.01 / Storage hardware capable of adequately storing existing biometrics data, as well as accounting for the storage needs required for further data collection modes. Format of drives should each be of the same standard file system, as well as being expandable if more storage is required. / MANDATORY / HIGH
R1.02 / A server capable of adequate transfer rates for rapid access of biometrics data as required. / MANDATORY / HIGH
R1.03 / A detached, offline backup system which routinely has it’s data updated. Used in the case of security issues where data in the main storage system may be considered corrupt and/or unreliable. / MANDATORY / HIGH
2.1.2 Software Requirements
No. / FUNCTIONAL Requirement / Priority / Priority RatingR2.01 / Software package capable of storing print data, including finger, palm and foot / MANDATORY / HIGH
R2.02 / Software package package capable of storing facial data / MANDATORY / HIGH
R2.03 / All data able to be searched and compared by the user / MANDATORY / HIGH
R2.04 / All software will be open to further development in the case of future security vulnerabilities, functional issues, or the addition of more biometrics services. / MANDATORY / HIGH
R2.05 / All stored data will be retained in the current government required standard for biometrical information / MANDATORY / HIGH
R2.06 / All access to stored biometrics data via the interface should be restricted and password protected / MANDATORY / HIGH
R2.06 / Facial recognition capture/analysis functionality is successfully implemented and integrated with the designed user interface. / MANDATORY / HIGH
R2.08 / Palm, finger, and foot print capture/analysis functionality implemented and integrated with the designed user interface. / MANDATORY / HIGH
R2.09 / Application should have a clear efficient UI enabling users to effectively search, retrieve, store, and update stored biometric information / DESIRABLE / MEDIUM
R2.10 / Provided it does not produce any vulnerability in the system, the final software solution should be designed to work on a range of platforms including desktop machines (MacOS and Windows), and mobile (iOS and Android). / DESIRABLE / MEDIUM
2.1.3 Training Requirements
No. / Requirement / Priority / Priority RatingR3.01 / All potential users will be provided an entry-level course on how to effectively create, view, and manage biometrics system with the new software solution / MANDATORY / MED
R3.02 / Training will be conducted over the span of a couple days in an intensive in-person course / DESIRABLE / MED
R3.03 / All potential users shall be provided a detailed manual and/or reference guide in regard to using the new system / DESIRABLE / MED
2.1.4 Documentation Requirements
No. / Requirement / Priority / Priority RatingR4.01 / Documentation will be readily available digitally to all authorised stakeholders. / MANDATORY / MED
R4.02 / Documentation will include:
· installation/maintenance guides
· power requirements for server/storage/backup systems
· certifications and/or authorisation of software/hardware provided by a third party
· all maintenance/update logs regarding both hardware and software components / MANDATORY / HIGH
2.1.5 Installation Requirements
No. / Requirement / Priority / Priority RatingR5.01 / Installation shall occur in one of the following formats:
· all current systems shall be deactivated, and all new services shall be rapidly put in place and made available with 5 working days (Mon-Fri)
· the new system will be integrated in iterations in the space of 2-3 weeks, with new services and software being activated before current services are replaced to reduce impact on stakeholders / MANDATORY / HIGH
R5.02 / Access to installation site will be highly exclusive, to protect the integrity or existing data being moved across to the new system, and to avoid interference that may impact the quality of the new system / MANDATORY / HIGH
R5.03 / All parties on site during installation shall have appropriate identification that recognises their authority to be present during installation. / MANDATORY / HIGH
2.2 Requirement Acceptance/Success Criteria
2.2.1 Hardware Acceptance Criteria