1 . INFORMATION OF ARCELIK
ıÜüArçelik was founded in 1955 and entered the Turkish household appliances sector by producing its first washing machine in 1959 and its first refrigerator in 1960. In 1968, Arçelik moved to its Çayırova facilities. In the 1970s and 80s, the company expanded its product range and opened its Eskişehir Refrigerator Plant in 1975, İzmir Vacuum Cleaner Plant in 1979 and Ankara Dishwasher Plant in 1993.
1999 was a year of growth and reorganization. Arçelik founded Ardem to manufacture cooking appliances in June and brought under its roof Türk Elektrik Endüstrisi A.Ş. and Atılım ve Gelişim Pazarlama A.Ş. as a single legal entity. In January 2001, Arçelik A.Ş. took over the marketing and sales activities of Beko products that used to be marketed and sold by Beko Ticaret. The new organization model enabled the company to manage production and sales/marketing activities centrally and to increase productivity.
The Orbital washing machine created by the R&D Center attracted attention worldwide and won the first Technology Grand Award in 1998; it won the 2. Technology Grand Award in 1999 with its MQM (Motor Fault Detection) project.
The vision of Arçelik A.Ş. is to possess one of the ten most preferred global brands in our sector by the year 2010.
What is important for our Company is not simply to expand, and make profits, but to generate strategies which will allow us to maintain our competitive edge through continuous development, and secure our future greatness. In addition to our Arçelik, Beko, and Altus brands, brand names like Elektra Bregenz, Blomberg, Arctic, Leisure, Flavel, and Troila, which we have incorporated in accordance with our international expansion strategies, form a product spectrum that will satisfy all customer segments in international markets.
Arçelik A.Ş., with its innovative approach, is creating its own technology, and from a technological perspective, an impressive number of ideas developed in its R & D department are listed amongst the firsts in the world. With about 300 successful patent applications, Arçelik accounts for 10% of all the patent applications in Turkey, since 1996. Moreover, in the European durable consumer goods sector Arçelik is one of the first four companies with the highest number of patents to its name.
Arçelik, which in conformity to European standards, earmarks approximately 1.5% of its total annual turnover to R & D, employs 450 researchers in its central and operational R & D departments. Working towards the goal of acquiring technological leadership in its sector, our Company has won some very prestigious awards in the international arena in 2004, through the products it has developed.
For Arçelik A.Ş., with more than 75 million products in use in more than 100 countries of the world, customer satisfaction has always been one of the highest priorities. Therefore, we try to be in close contact with our customers, and continue our work with a view to providing the consumers with products and services that will satisfy their needs.
We are in the process of seeking new areas of co-operation, and building new strategic partnerships. In order to enhance product diversification, and to respond to diverse consumer requirements under the same roof, as of 2004, we have already started selling Motorola, Siemens, LG, Philips, and Sony-Ericsson cellular phones, and Sony electronic equipment. Our cellular phone spectrum has been enriched by Arçelik and Beko brand cell phones. Following in the footsteps of this development, we have included household furniture into our product spectrum. As of the end of 2004, we have opened more than 30 Arstil furniture outlets, in 20 provinces of Turkey. We are also planning to expand the product leasing method which we initiated within the last year, and which is specifically developed to meet seasonal requirements, in all the major cities. Again, in response to consumer requirements, we have produced the first washing machines in Turkey with payload capacities of 7kg, and 10 kg; thus perfecting a product spectrum ranging from a payload capacity of 3.5 kg, up to 10 kg, and responding to diverse consumer needs.
One of the most important factors that have made Arçelik A.Ş. an international corporation is loyalty to and for its principles. We have therefore identified veracity, transparency, and accountability as our “Corporate Management Policy”. Arçelik, not only provides high quality products and services, but also fulfills its public responsibility successfully.
Arcelik Bolu cooking appliances plant was established in 1997. Its was established Arcelik and Demirdokum with incorporation. Ardem was astablished on 191000 m2 field which was began production in 1981 of November.It was made modernization in 1944. And computers were controlled production line in conculusion technology.Then closed filed of Ardem was increased 41760 m2.Ardem was combined in big partner Arcelik in 1999.Therefor ıt was increased power of competition.
Following the relocation of Elektra Bregenz production facilities to Bolu in 2003, this plant attained the highest production capacity under a single roof in Europe. In this plant, which achieved 89% capacity utilisation in 2004, an oven-stove combination kitchen range with electronic controls has been added to the product spectrum, with a view to increasing customer satisfaction. Meanwhile, production continues with the inclusion of the “New Line” series for Beko and for Blomberg, as well as further improvements in appearance and functions for the other products.
Beginning production date : November 1981
Increase of production : 1987 – 1989- 1994
Modernization : 1994 – 1995
There is the organization table in appendix – 1
2 . INTRODUCTION
I am going doing apprenticeship at production engineer management. I am going to investigate type of organization , standard application , control techniques and production planing , accounting , selling and purchasing and plant layout in organization and management of the plant. And i am going to investigate assembly line in this department. I am going to investigate factors noticed in selectio of plant location in general management deparment. I am going to investigate storage and stock layout in material department. I am going to investigate other auxiliary foundations in electric depatment. I am going to investigate productivity , quality control in investigation and development department and safety and workers & boss relation in workers & boss relations deoartment.
3 . 1 ORGANIZATION AND MANAGEMENT OF A PLANT
3 . 1 . 1 Type Of Organization :
There is a simple orginazation application when made simple production at Arcelik cooking appliances plant. There is not relation of subalterntop. Blue and white collar commune can face to face establish communacation with manager. So hieroglyph structure is minimize and making simple procedure.
Produce manager has all direction of factory:
Produce manager Managers Team Leader
There is this shape a management flow. Workers and personnel are director of relay to have reponsibility and directed at spontaneous. Because this the workers are in production and know the workers. There si a the responsible in part of the realy.
Type of the management is TPM working and personnel working obtain partaker with refer to be or not be suggestion.
Managements use form , repot , work order , purchase plug bill , berakdown the repot. And they secure continue the processses this certificate.
3 . 1 . 2 Strandard Application :
Top management from bottom management and bottom management from top management continue communication with e-mail or conduced on Outlook or sap in computers. Furthermore workers continue the communication with immobile telephone or pocket telephone.
Center Related Segment Director Workers
Workers use form , ,report , and materials flow diagrams for communication.
Production engineering director is started working when discerned the problems of group of the production , investiment. Fistly engineering take dominating process the personnels in own yhe deparment at releted to the group. Then the workers start estimated system design , limitation , work flow , workers and opsionel requisition. The workers group make the list of made working of system. Then they designate workings at the workes according to this
the list. Lastly they make drawing of project , working flow , model analysis of target and feasibility survey.
3 . 1 . 3 Control Techniques And Production Planing :
Center factory in Istanbul make estimate request of the production. Orders come at the center factory in Istanbul . Marketing section take fatherland inner and fatherland external order. So Arcelik cooking appliances plant in Bolu make estimate of request and trasmit production planing in Istanbul. They control component and capacity with APO ( advanced programine optimizes ) the program. After the control they determine need of relay. Then they tell the resultes at the marketing. They make the production plan related to produces with mediation. APO program and working together with the marketing to looking this resultes.
There is serial production system in the factory. The factory is worked three relays , seven days and twenty four hours.
Material Flow Of System :
Tinplate ( roll ) Cutting Machine Transfer press
( It cut tinplate according ) Chassis production line
( to mainfest dimension ) Cam pres
Hydraulic pres
( they figuration tinplate)
( then these tinplates are)
( side wall and gasring sole)
Produce depository Assembly Dye
Transportation Enameted
Information Flow Of System :
Produce Direction Industrial Designation
Produce Development
Test Production
Serial Production
There are sport activities like table tenis , football , basketball , fitness. However there are the activities like backgammon , chess tournament , lectures , seminars , amusement , concerts , and starting working education.
There is half hour tea break and one hour eat break. There is total 1,5 hours break in eight hours efforts. Consequently workers must be working 6,5 hours in one relay.
There are three relays in factory. Workers change relay time at one weak. Working time is 08:00 – 16:00 for A relay , 16:00 – 24:00 for B relay , 24:00 – 08:00 for C relay.
Enterprise use this three relay system for nonstop. Workers usually make many accident in C relay. So engineers think , management must be take precaution for this relay. Workers are many productive.
There are convenient conditions of day working and politics for complacence of buyers. There are processes for complacence of buyers in innerfatherland and abroad. There is a awide service network. Management estimate complacence of buyers and complaint inquiries. This complaint and need estimate with internet mediation with online services.
Workers arrive complainer buyer at minimum times and find the solution at problems. If necessary produce is changed with new produce for obtained complacence of buyer. Quality control department refer to these processes. Enterprise mind expectations of buyers. There are politics to application of enterpise. Quality and viroment politics are these politics.
Industrial design department start working to compose design when produce management decided production new produce. The produce development and produce the management department examine constituted design. Engineers make the drawing to approve produce , the necessary mold for the production indented for apparatus and other necessary investment. Then they start the probation production. They observe become the problems when production and getting precaution. Afterwards they start the serial production.
Production engineering management have following as signment in this system.
- making mold and pursuance
- making necessary investmentes
- making operation planing of produce
- making necessary apparaturs
- making control side industry
3 . 1 . 4 Accountancy :
There is a computer system in enterprise. Automation deparment related all computer processes are aspect , repair and actually processes of computers in offices.
Computers always are online and interdependent with a portal. Arcelik cooking appliances plant use pespective development Arport. All workers devise cummunication with computers. Withal computers always are checked safety from direction and entering , leaving data in enterprise.
The enterprise is used 9,2 demand of ORACLE . this software can enforce manufactured entering – leaving for stok system. Some depatment is used ORACLE Microsoft SQL server 2000 version. This process is used apropos energy software. And there is labeling system aporos stockes. If enterprise is needed pedestal of data. Fistly is used ORACLE.
SAP software is used at ORACLE pedestal of data , the production and the financial processes. The enterprise is used the UNIX operating system. This system is worked until making receipt from the entering of the produce at entegre form. There are the moduls like workers relation , the material , quality guaranty. Arcelik cooking appliances plant is used a software for workers relation which name is BILIN. The SAP and ERP are best softwares on today. These softwares are obtained best solution for the finance resource , the worker relation processes and the institutional service the management subject at the company.
SAP is used been activties while obtained all management and environment of process active checking. SAP and ERP are increased productivity and productivety. SAP is obtained buyer relation management , produce lifetime management , supplying chain management , relation with supplier management.
Financed is worked as center in Arcelik cooking appliances plant. SAP is used accountancy and finance working. Center enterprise is designated needed cash weekly. It is sended automatic payment report at center enterprise. So it is obtained cash flow from single hand.
Caculate Cost Of Production :
Total cost of production
- total raw material and material
- direct worker
- amortisman
They are general production expenditure.
- copartner expenditure
Determine Cost Of Raw Material :
They use three methods while determined cost of raw material.
§ Avarage Method
§ FIFO ( First In First Out ) Method