1. I am a new student. I need to know what financial aid I can get.
2. I did complete the FAFSA – yet, you have not awarded me anything. Why?
3. How does financial aid work? How does it pay for my tuition?
4. Do I have to pay upfront? When can I get a refund?
5. What will financial aid cover? Not cover?
6. Will it help me with housing, books, meals, etc.? How do I get the money? Will you pay for my housing costs?
7. What is financial aid?
8. Why do I have to apply each year?
9. How was my “budget” determined? What is COA?
10. What does “overaward” mean?
11. What does “over need” mean?
12. I did not know I was selected for verification. Why did you not let me know?
13. What forms do you need me to submit to complete my file so I can receive financial aid?
14. I did submit all forms. You now say something is incomplete – what is it?
15. How long will it take for my verification to be completed? Once it is completed, how will I know I have been awarded?
16. I have been awarded a student loan. Why did I only get ______? How do the student loans work? What is the difference between Sub and Unsub?
17. Have I done everything I need to do to get a student loan?
18. What is an Entrance Interview? Exit Interview? How do I do it? How are you notified I have done it? How quickly?
19. Why am I only eligible for an Unsub Stafford? I want a Sub Stafford too.
20. I plan on only taking 3 – 6 – 9 – 11 – hours. How will that impact my financial aid?
21. I am currently enrolled for 15 hours and need to drop 3. How will that impact my financial aid?
22. I know I am HOPE eligible. When will I be awarded? I received HOPE at my previous school – why is it taking so long for you to award me HOPE here at KSU?
23. I lost HOPE. How do I get it back?
24. I completed the FAFSA last year and received HOPE – why did I not get HOPE this year?
25. Why are you requesting information about my citizenship? Selective Service? Defaulted student loans? Exit Interview? Entrance Interview?
26. I did not know I needed to register with Selective Service.
27. I came into the US on a tourist VISA. I came into the US as an undocumented citizen. I did not register with Selective Service. Why am I not getting financial aid?
28. I lost my job – I had surgery last year – my father died - can you help me?
29. What is Professional Judgment?
30. Explain SAP, Dependency Override, Reduction in Income, Budget Adjustments, Loan Denial – all PJs.
31. My parents do not claim me as a dependent on their tax form. I have not lived with my parents for ____ years. I have paid all my bills since I was 16. I am an independent student.
32. How do I become an independent student?
33. I did not file a tax form last year. (Parent or student)
34. What is needed on the “Low-Income” – “No Income” form?
35. I have given you tax forms – and now you say that are not acceptable. What constitutes a tax form?
36. What does “household” mean on the Verification Worksheet?
37. How do I apply for SEOG or Perkins?
38. How do I apply for a FWS job? Student job on campus?
39. I had to w/d from classes last semester. How will that affect my eligibility for financial aid?
40. Can I get the money back I lost when I w/d from KSU?
41. I am on SAP Failure. What does that mean?
42. How can I regain eligibility for financial aid (if on SAP Failure)?
43. Can I receive any kind of financial aid when I am on SAP Failure?
44. Explain the “Loan Process” to me.
45. Can I get all my loan for one semester? I graduate in the fall – can I get it all in Fall?
46. I am transferring to KSU for the spring term. What kind of financial aid can I get? I had a loan at ____ and Pell. Can I receive loans and Pell here? How much? What about summer money?
47. I am studying abroad next semester. Can I use my aid to pay for studying abroad?
48. What is needed to be a transient student this summer regarding the receipt of financial aid?
49. I received Pell last year. Why am I not getting it this year? HOPE? SEOG? Perkins? Student loans? Etc., etc.
50. How do I apply for additional scholarships at KSU?
51. What is a “NSLDS” hold? How do I get it removed?
52. I received a scholarship from ______(outside scholarship). Why does it impact my eligibility for financial aid? Who do I give it to?
53. I am a veteran.
54. I receive veteran benefits. Why can’t I get a student loan, etc.?