Directions: As you read the chapter, answer the following questions. Later you can use this guide to study the chapter information.

1. How is the workplace of today different from the workplace of a generation ago?

The workplace of today uses technology-computers, copiers, and fax machines; more employees work from home offices.

2. What effects has technology had on workers’ roles?

Some people must learn new tasks; machines replace people; downsizing occurs; people move to service industries; and workers upgrade their skills.

3. How has technology created a global connection?

Telecommunications, computer links, and air travel have allowed businesses to expand worldwide.

4. What special qualifications are required of people who wish to work in global enterprises?

Expertise in the chosen field, fluency in a foreign language, and the ability to work will with people from other cultures

5. What five elements will employers want workers to be able to understand and use in tomorrow’s workplace?

Resources, information, systems, technology, and interpersonal skills

6. What are the basic skills required in the workplace?

Reading, writing, mathematics, and communication

7. What four thinking skills should workers possess?

Learning ability, problem solving, reasoning, and decision making

Study Guide 13 – Skills for Career Success


8. What qualities of character do employers look for?

Responsibility, honesty, trustworthiness, high self-esteem, a positive attitude, and sociability

9. What interpersonal skills do workers need?

Tact, courtesy, respect, patience, and fairness

10. What is networking? Give an example.

Making contact with others to exchange job information; getting advice on a work-related problem

11. How can mentors help workers succeed?

By acting as teachers and guides and by giving support and advice

12. What people might be mentors to teens?

Teachers, counselors, family members, friends, and professionals in work areas

13. How can balance be a problem for teens? Give four examples.

Too many hours on the job interfere with school and social activities; too much fun interferes with schoolwork; time with friends interferes with family and responsibilities; and too much study and work interfere with leisure time.

14. Why is finding balance as a teen important for the future?

It better prepares you for adult life; you learn the steps needed to achieve balance.

15. How are preparations you make now of value for the future?

The skills you use at home and in school are the same as those needed for jobs: practicing them will help you make a smoother transition from school to work.

Study Guide 13 – Skills for Career Success