1.1.Defines Process for Issuance of Supplier Corrective Action Request

1.PURPOSE

1.1.Defines process for issuance of Supplier Corrective Action Request.

2.SCOPE

2.1.Applies to suppliers of production inventory material or services.

3.DEFINITIONS

SCAR

Supplier Corrective Action Request.

MRB

Material Review Board: review panel of qualified staff that directs the handling of nonconforming materials.

4.POLICY

4.1.Any member of the MRB team (Purchasing, Manufacturing Engineering and Engineering) is authorized to submit a SCAR to Manufacturing Engineering.

4.2.Manufacturing Engineering shall be notified upon discovery of serious or repeating nonconforming material or service.

4.3.Manufacturing Engineering shall analyze the problem and it's validity.

4.4.Manufacturing Engineering is the sole authority to assign the SCAR number and submits the SCAR to the supplier.

4.5.Supplier response is expected to the following SCAR requirements:

4.5.1.Actual causes of nonconformity.

4.5.2.Corrective action is taken to eliminate actual causes of nonconformity.

4.5.3.Preventive action is taken to eliminate potential causes of nonconformity.

4.5.4.Supplier's signature, title, and date.

4.6.A SCAR shall remain open until the supplier satisfactorily answers the complaint and resolved the issues. Responses that are untimely, inappropriate, or inadequate may result in SCAR re-issuance up to supplier suspension.

4.7.The final reviewing authority resides in the Quality Assurance organization.

5.PROCEDURE

5.1.SCAR originator must complete the followings:

5.1.1.Originator’s name.

5.1.2.Supplier name.

5.1.3.Buyer’s name.

5.1.4.PN, Rev, and part description.

5.1.5.Description of nonconformity, in a clear and detailed manner.

5.2.Originator forwards completed SCAR to Manufacturing Engineering.

5.3.Manufacturing Engineering to verify the validity of the SCAR (i.e. gather any evidence or supporting documentation necessary). With this information a determination will be made regarding issuance of SCAR.

5.4.In the event a SCAR is issued, Manufacturing Engineering will assign the SCAR number.

5.5.Manufacturing Engineering to inform the responsible buyer of the issuance of SCAR.

5.6.Manufacturing Engineering to forward the SCAR to the supplier along with copies of any supporting documentation necessary (i.e., NCMR, blueprints, or other relevant information).

5.7.Response to SCAR will be reviewed by Manufacturing Engineering and the originator for acceptability. Other departments may review the response or may be consulted if questions remain regarding the response.

5.8.If the submitter of the SCAR is someone other than the Manufacturing Engineering, the Manufacturing Engineering Department will forward a copy of the completed SCAR to the submitter.

5.9.Manufacturing Engineering is responsible for the maintenance of all SCAR records.

5.10.All SCAR records to be filed in the Engineering Services Department and retained for 2 years min.

6.EXHIBITS

6.1.Exhibit “A” - Supplier Corrective Action Request form.

SUPPLIER CORRECTIVE ACTION REQUEST No:

TO:FROM:

Originator:

ATTN:Buyer:Mfg Eng:

Req. date:Due date:

PN: REV:DESCRIPTION:

DESCRIPTION OF NONCONFORMITY:

TO BE COMPLETED BY SUPPLIER:

1. ACTUAL CAUSES OF NONCONFORMITY:

2. CORRECTIVE ACTION TAKEN TO ELIMINATE ACTUAL CAUSES:

3. PREVENTIVE ACTION TAKEN TO ELIMINATE POTENTIAL CAUSES:

SIGNATURE:______TITLE:______DATE: