1.1 Client Post Occupation Evaluation Team (To Be Completed by Client Representatives)

CLIENT -

/ Date / :

Project -

/ Author / :

1.0 Introduction

1.1 Client Post Occupation Evaluation Team (To Be Completed by Client Representatives)

Name / Position / Signature / Date
1.2 Goals

1.2 Project Background

Revision History

Version / Date / Summary of Changes / Date

Contractor Details

Name / Contract / Construction Value / Contract Duration & Completion Date

Key Consultants

Discipline / Name / Position / Company
Description of Project
2.0 Business Case, How did the University become aware of the need and establish a ‘business case’
2.1 Process, How was the initial brief formulated, communicated and developed and what are the positive lessons to be learned from the process

2.2 Evaluation of the Completed Facility

These are items identified to improve the quality of Consultant team/User Briefing and to identify, correct, and/or prevent design and construction deficiencies on current and future projects.

How satisfied are you with the quality of the finished building?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

Please rate the quality of the following areas

Office Areas / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Meeting Facilities / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Communal Facilities / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Clinical Facilities / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Cat II Laboratories / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Cat iii Laboratories / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
BRF Facilities / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent

How satisfied are you that the design of the scheme met with your requirements

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

Has the scheme improved the quality of work within the facility?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How satisfied are you that the User Groups at briefing stage understood their requirements & needs

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How satisfied are you that the quality of the Detail Brief prepared by the Consultancy Team met with the needs of the end User Groups?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How flexible has the design been in meeting the changing needs of science?

InflexibleVery Flexible

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How adaptable has the scheme been in meeting the changing needs of end users? (Internal changes)

UnadaptableVery Adaptable

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

Building Generally: Please rate the quality of the following:

Security & Safety / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Access Controls / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Lighting Natural / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Lighting Artificial / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Spatial Configuration / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Accessibility / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Vertical Circulation / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Cleanliness & Ease of Cleaning / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Air Quality / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Temperature Control / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Noise Transference / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
IT & Data Systems / Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Poor / 1 / 2 / 3 / 4 / 5 / 6 / 7 / Excellent
Additional Comments

2.3 Evaluation of Estates & Buildings

These are items identified to improve the quality of Consultant team/User Briefing and to identify, correct, and/or prevent design and construction deficiencies on current and future projects.

How satisfied are you with the overall service provided by estate and buildings?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How helpful were estates and buildings during the initial planning of the scheme?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How flexible were estates in delivering your needs?

InflexibleVery Flexible

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How approachable were the estates department during construction works?

UnapproachableVery Approachable

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How well were problems if any solved to your satisfaction?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10
Additional Comments

2.4 Evaluation of the Consultant Team

These are items identified to improve the quality of the Consultant team service and to identify, correct, and/or prevent design and construction deficiencies on current and future projects.

How satisfied are you with the service provided by the Architect?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How knowledgeable was the Architect of the particular environmental/equipment needs of the facility?

Not KnowledgeableVery Knowledgeable

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How satisfied are you with the service provided by the Structural Engineer?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How satisfied are you with the service provided by the Services Engineers?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How satisfied are you with the service provided by the Quantity Surveyors?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How knowledgeable was the Consultant team of the particular regulations and specialist Statutory Consents required? (Home Office Requirements, Specialist BS Requirements etc.)

Not KnowledgeableVery Knowledgeable

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How satisfied are you with the communication between the client team & the consultancy team?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

Does the End Product Provide Value for Money?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10
Additional Comments

2.5 Evaluation of the Contractor Team

These are items identified to improve the quality of the Contractor team service and to identify, correct, and/or prevent design and construction deficiencies on current and future projects.

How satisfied are you with the service provided by the contractor?

Dissatisfied Satisfied

1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10

How satisfied are you with arrangements made by the contractor for Client site visits during the construction phase?