Charles McClinon

2631 Gracewood Ave | Cincinnati, OH 45239|773-717-4963|

Career Profile

While conducting business relationships, theperspective of the client is at the forefront to launch an outstanding brand based on thecore principles of its services or products. Using technicalexperience, and analytical skills user-friendly tools were developed based on current and future goals to foresee a return on investment. My strong creative skills served as a great balance for public speaking, writing and extensive research to communicate with clients using modern technology.

Career Highlights

  • Trained clients to update content in person and over the phone
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  • Volunteered skills and services for non-profitable organizations

  • Trained youth to develop creative writing skills based on critical thinking
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  • Encouraged clients to network with one another to exchange goods and/or services

Skills & Abilities

Technical

Provided top quality desktop support for proprietary software applications, including Windows. Communicated clearly over the phone to solve complex technical questions. Practiced follow-up skills via phone and/or email. Reported data from Google Analytics to clients. Assesseddata to determine the trends ofvisitors to website pages. Used results to increase search engine optimization.

design

·Design websites implementing HTML, CSS, PHP, JavaScript, WordPress and Adobe Dreamweaver. Create graphic content relevant to the client’s business or organization for branding and search engine optimization. Efficiently use Adobe Photoshop, Microsoft Office, Visio, GitHub and Bootstrap.

Communication

Created and proofread documents for technical language and grammatical corrections. Implemented the use of Microsoft Office applications including Word, Excel, PowerPoint, Access, One Note, Outlook, and Publisher. Engaged in public speaking to small and large groups for demonstration, education and entertaining.

Experience

owner|mcclinon llc|jan 201o - present

Custom design website for small businesses and organizations. Implement design skills using HTML, CSS, PHP, JavaScript and WordPress. Developed and issue timely reports for statistical use and search engine optimization. Train clients to effectively integrate social media to expand its targeted audience. Design graphics, videos and PowerPoint presentations.

Front end – developer GE AVIATION | AUG 2016 –MAR 2017

Built and developed intranet website for GE Aviation using Content Management System WordPress. Gathered preliminary documents and requirements based on corporate guidelines and user’s experiences. Updated database and users’ statistics for management reporting. Developed instruction manual and trained team an upper management to complete task efficiently.

DISPATCHER | AAA-ALLIED GROUP | DEC 2014 – AUG 2016

Dispatched emergency road services in timely manner. Prioritized service request based on criteria such as weather, safety, traffic and availability. Operated multiple software applications and multiple monitors. Resolved problem calls for providers and members to demonstrate quality service.

reporter|mcrgaw-hill companies|apr 2005 – dec 2009

Investigated facts regarding trends of construction industry using printed sources and the internet. Consulted with customer base of 600 clients, construction professionals and government. Worked in a team environment based on a strong tier levels.

data analyst|cincinnati children’s hospital|sep 2000 – sep 2004

Maintained data of patients, physicians, and clinical personnel. Created timely reports interfacing MS Excel, MS Access and MS PowerPoint. Served as desktop support for applications over the phone and in person. Presented findings to top hospital officials to determine budget and fiscal outcome. Provideda wide arrange of data from departments and locations based on patient demographics.

Education

DEVRY UNIVERSITY -Chicago, IL

Computer Information Systems –GPA 3.2

UNIVERSITY OF CINCINNATI – Cincinnati, OH

Personnel and Industrial Relations – GPA 3.1

ITT TECHNICAL INSTITUTE - Cincinnati, OH

Software Applications and Programming– GPA 3.3

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